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More FAQ

1. What is Web Hosting?

2. What is a domain name?

3. How do I register a domain name?

4. My host offers unlimited bandwidth/space/transfer

5. What exactly is space and bandwidth/data transfer?

6. How do I track how many hits my website gets?

7. What are PHP, ASP, perl, etc?

8. Do I have to change my domain if I get a new host?

9. Will there be forced advertising on my site - things like banner ads or popup ads?

10. What is Domain Parking?

11. How can I pay for web hosting?

12. What is PayPal?

13. What are subdomains?

14. How do I upload my site online?

15. What is uptime?

16. What is the difference between UNIX hosting and Windows hosting?

17. I have a fast internet connection (DSL/cable) - can I just host my own site?

18. Why would I need a dedicated IP?

19. Why don't I just go with the cheapest hosting?

Question 1

What is Web Hosting?

Answer: Web hosting is the act of renting space and bandwidth through a company so that you may publish your web site online. You can either opt for free hosting that is usually supported with banners and pop ups, or may opt to get paid web hosting, which gives you complete control over your site contents.

Question 2

What is a Domain Name?

Answer: A domain name is a word along with a TLD that uniquely identifies your website.
Please visit our domains page for more information.

Question 3

How Do I Register a Domain Name?

Answer: Registering a domain name is very easy. First you will have to make sure that the domain you want is available - using something called a WHOIS lookup. You can check wether your chosen name isavailable for registration at MALLORCAHOSTING.COM by visiting the HOSTING section of this site. Afterwards, you simply need to contact us and we will go ahead and purchase your domain name for you if you require as part of one of our hosting or web design packages.

Question: 4

My host offers unlimited bandwidth/space/transfer

Answer: It is not possible for a web host to offer 'unlimited' bandwidth or diskspace. Such hosting plans always come with clauses that restrict how much bandwidth you can transfer at a given moment, how much CPU usage you can use (which is arbitrarily decided), and so forth. All Mallorca Hosting packages come with as much discspace and bandwidth as your will possibly need and with our RACKSPACE BULLETPROOF plans you have the piece of mind of 100% uptime and some of the fastest servers around.

Question: 5

What exactly is space and bandwidth/data transfer?

Answer: Diskspace is the size your website can be. Every single letter on your website has to be stored somewhere on your web host's server. Each letter is one byte, and a megabyte is roughly one million bytes. HTML pages are usually very small, but it is the extra images, scripts, and even databases that can take up large amounts of disk space.

Bandwidth/Transfer is the amount of data the server will allow your site to send in a month. Transfer is measured in gigabytes - billions of bytes. If you go over your monthly limit, It is common for many hosting companies to shut your site down for the remainder of the month. Mallorca Hosting will never do this. With our generous transfer allowance it is unlikely to happen, but if you should we will at first warn you, and then offer you the opportunity to purchase more bandwitdth at rates significantly lower than our competitors.

Question: 6

How do I track how many hits my website gets?

Answer: There are a few things that need to be cleared in terms of terminology

* Hits - this simply refers to the number of 'elements' loaded on your site. If one page has five images in it, viewing that page once adds 6 hits (one page + five images).
* Impressions - the number of times all the pages on your site are seen (also simply called pageviews). Impressions are sometimes referred to as 'hits' which can cause confusion
* Uniques - the number of people that visited your site

So to clarify, if I visit your website, look at two pages, and each page has 5 images on it, then your stats increase by one unique, two page views, and 12 hits.

Tracking on your site can be either done server-side or remotely. With server-side statistics, log files are used to generate visitor information. This is usually much more accurate than remotely hosted solutions. In such cases, you usually have to add some javascript to your site. This javascript is then used to track visitor data. Mallorca Hosting offers your business access to all statistics relating to your site with no need to remotely track your own hits, impressions or uniques.

Question: 7

What are PHP, ASP, perl, etc?

Answer: These are all programming languages which are referred to by their acronyms.

PHP - PHP: Hypertext Preprocessor
ASP - Active Server Pages
Perl - not an acronym

Each programming language has its own benefits and uses. Contact us to find out which language best serves your companies needs.

Question: 8

Do I have to change my domain if I get a new host?

Answer: No. Provided that the domain is registered in your name (as it should be), Mallorca Hosting will simply update your namservers (from where you manage your domain names) to that of your new host.

Question: 9

Will there be forced advertising on my site - things like banner ads or popup ads?

Answer: Absolutely not. You are paying for webspace that is yours and yours only, no one may put ads on your site except you.

Question: 10

What is Domain Parking?

Answer: Domain parking lets you buy a domain and then have a 'coming soon' page on it. This is not needed - if a domain is not parked it will simply be iinaccessible to anyone.

Most domain registrars provide this by default.

Question: 11

How can I pay for web hosting?

Answer: Mallorca Hosting accept a range of payment options. Although we prefer money transfered through PayPal we will also be happy to accept credit cards, money orders or guarenteed personal cheques.

Question: 12

What is PayPal?

Answer: Simply put, PayPal lets anyone with an email address send money to anyone else with an email address.

Each user signs up with PayPal and then enters their necessary banking and credit card information. Once registration is completed, your email address is all you need to send and receive money.

PayPal is owned by eBay

Question: 13

What are subdomains?

Answer: Consider subdomains as an extension of your domain. For example, your site is www.example.com. A subdomain would be test.example.com, and another would be webhosting.example.com.

Subdomains are usually treated as separate sites from the main domain site.

Question: 14

How do I upload my site online?

Answer: Uploading your site can be done in many ways, but the most popular is FTP.

When your hosting account was created, you should have been provided with an FTP account. Using software such as CuteFTP or WS_FTP, you can log into your host. Then, using the program like a normal windows program, you can drag and drop files onto your web host. These files become live online instantaneously.

There are other ways to upload your site such as using SSH or uploading files through your browser.

Question: 15

What is uptime?

Answer: Uptime is literally what it means - it is the amount of time your site is online throughout the entire month.

The best uptime would be 100%, but because things can break, many hosts offer 99.9% uptime guarantees. This means that if your site is not accessible for more than 43 minutes in a single month, they will reimburse you, depending on their terms of service.

Question: 16

What is the difference between UNIX hosting and Windows hosting?

Answer: Depending on which operating system to go with depends on your needs.

If you need to support Microsoft products such as ASP, MS Access, or VBScript, then Windows hosting would be better. Furthermore, if you are comfortable with IIS and do not have the time to understand how UNIX works, Windows hosting would again be a better choice.

There are some things to remember.

First of all, just because you use Windows at home does not mean you should use Windows hosting. The two are completely different, and having a Windows system at home will not affect your ability to communicate with a UNIX server.

Secondly, Linux is much more common with web hosts due to its superior stability and because it is free. Since it is free, Linux hosting is usually cheaper than Windows. Just because it’s free does not mean it’s not as good - Linux is an excellent product too.

In order to help you, we have created a list of web hosts using Unix and a list of web hosts that use Windows.

Question: 17

I have a fast internet connection (DSL/cable) - can I just host my own site?

Answer: You could, but that’s definitely not recommended.

First of all, most ISPs have clauses that do not let you use your internet connection for web hosting - doing so will result in termination of your account.

Second of all, think of the headaches it can provide: making sure your system is secure so that no one can hack into it, having your computer on 24/7, and other such problems.

Third of all, think of the performance. Most good web hosts use powerful servers with lots of RAM and high performance hard disks. Furthermore, they have multiple internet connections at speeds far higher than what residential DSL or cable service can provide.

Lastly there are all the issues of support. If something goes wrong, it will be your job to fix it - you will not have a professional to correct the problem.

Question: 18

Why would I need a dedicated IP?

Answer: For most people, a dedicated IP is not required. But for people that want to provide anonymous FTP or a website using SSL, a dedicated IP can make that easier.

Question: 19

Why don't I just go with the cheapest hosting?

Answer: A host has to make a profit to continue operating. Some hosts do not properly understand the market, and may be pricing themselves too cheaply.

At times you will come across deals that are almost too good to be true - cheap web hosting with amazing features!

* Look very closely to what is written in their terms of service (TOS) and acceptable use policy (AUP)documents. Some hosts try to limit the activity of the customer through these two.
* Unlimited bandwidth or space. offering either of those two as unlimited is not possible.
* The quality of bandwidth and the overall performance. Some hosts scrimp on these to give you cheaper prices. Do a self test - visit the host's website multiple times in a day to see that it remains fast loading.
* In general, Windows Hosting is more expensive than Unix hosting.
* Test out the support, and take a look over the online documentation. If you are paying less than $10 a month (which is roughly 30 cents a day), do not expect to receive an answer right after emailing the host.